privacy

ACRepair.Marketize Privacy Policy

We are committed to protecting your privacy and ensuring that any personal information you share with us is handled securely. This Privacy Policy explains how we collect, use, and protect your data, and how your rights are respected in line with UK data protection laws, including the General Data Protection Regulation (GDPR).

1: Information We Collect

We may collect personal information from you when you use our website, make an enquiry, or book a service. This may include:

• Your name, phone number, and email address.
• Your service address and contact preferences.
• Details you provide in relation to air conditioning installation, servicing, or repair.

This information is collected only to provide you with the service you request.

Under the Data Protection Act 2018 and GDPR, you have the right to review the information we hold about you, request corrections, ask for data to be deleted, restrict its use, or opt out of communications at any time.

We do not store credit card details, nor do we sell, rent, or share your personal details with third parties for marketing purposes.

2: Keeping Your Information Secure

• Our website and servers use HTTPS and SSL technology to protect your information.
• We only work with trusted service providers who are required to have appropriate security measures in place.
• We store your information only as long as needed to deliver the services requested, unless longer retention is required by law.

3: Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site so we can improve it.

3.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They may be used to keep you signed in, remember preferences, or track usage statistics.

Cookies can be either session cookies (which expire when you close your browser) or persistent cookies (which remain until deleted or expired).

3.2 What We Use Cookies For

We may use cookies for:

• Providing a smoother, more personalised website experience.
• Collecting anonymous statistics to improve our services.
• Displaying relevant advertising.

Disabling cookies may affect how some parts of the site work.

3.3 Third-Party Cookies

We may use trusted third-party tools such as Google Analytics to analyse website usage. These services may place cookies on your device. For details, see Google’s Privacy Policy.

3.4 How to Disable Cookies

You can disable cookies at any time through your browser settings:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Apple Safari

4: Social Media Profiles

We may operate official profiles on social media platforms such as Facebook, Instagram, and Twitter. Always verify that you are engaging with our official pages. We will never ask for your passwords or sensitive personal information via social media.

5: External Web Links

Our website may contain links to external websites. Please note we are not responsible for the privacy practices of those sites. We encourage you to review the Privacy Policies of any external sites you visit.

6: Spam Policy

We are strongly against spam. We will only contact you when it is necessary to fulfil a service request, or when you have opted in to receive updates and promotions. You may opt out at any time.

7: Data Retention

We will only keep your information for as long as it is necessary to provide services to you, or as required by law. Once no longer needed, your data will be securely deleted.

8: Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the latest version will always apply from the date of posting.

By continuing to use our website and services, you agree to the updated Privacy Policy.

9: Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us